Employee Engagement is comprised of two related, but distinct, factors—employee satisfaction and employee commitment—and can be further defined as "...the state of intellectual and emotional involvement employees have in an organization. It is the extent to which employees want to, and actually do, improve business results. You might call it a measure of the extent to which you have captured the hearts and minds of your people." (Hewitt Associates; Best Companies to Work for in Canada.)
Our organizational development consultants are ready to assist in surveying your employees and/or customers through the design and implementation of employee engagement surveys in your organization, by either electronic or hard copy means as best fits your organization.
For more information, contact The Village Business Institute.